Faximus LLC, a South Carolina limited liability company
Versions: each document shows its own version at the top of that document.
These are the current customer-facing Faximus legal terms. They work together. The Terms of Service explains the order of precedence. Plan details, prices, and technical limits live on the pricing page, checkout, or your order form, not in these policies, unless we expressly make them a contractual promise.
HIPAA coverage is not on by default. See the BAA page for how it attaches.
| Document | Applies |
|---|---|
| Terms of Service | All accounts |
| Acceptable Use Policy | All use of the Services |
| API and Webhook Fair Use Policy | Programmatic access |
| Fax Delivery Disclaimer | All fax transmission |
| Terms of Sale, Billing, Refunds, and Credits | Plans, usage, numbers, invoices |
| Privacy and Cookie Policy | Website, portal, APIs, support, billing |
| Data Processing Addendum | When Faximus processes personal data for you |
| Data Retention and Deletion Schedule | Default retention and deletion |
| Subprocessors | Providers that help us operate the Services |
| Security Overview | How we protect the Services (overview, not a certification) |
| Consent and Electronic Communications Notice | All accounts |
| Document | How it attaches |
|---|---|
| Standard Paid Production SLA | Only when your paid plan or signed order form expressly includes it |
| HIPAA Business Associate Agreement | On request after review; only when signed and Faximus confirms the account is HIPAA-enabled |
Faximus LLC
Spartanburg County, South Carolina, United States
Material changes are posted here with a new version and effective date. We will give additional notice when the Terms require it.
Customers consent to electronic records and signatures for account actions, legal acceptance, porting authorization, and service workflows. Customers are responsible for obtaining required fax recipient consent and maintaining records that support that consent.
See the Terms of Service for the full customer agreement.