Faximus
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Manage fax numbers

Review assigned fax numbers, search for a new one, or start a request to move an existing number to Faximus.

Guidance for everyday fax work

Simple first steps, deeper detail when your team needs it.

Step-by-step guide

Account-specific support

Review readiness

Open Fax Numbers to inspect assigned numbers, direction and readiness for your account. An assigned number or completed request step is not proof of functional readiness. Outbound-only or eligible shared-sender use need not have an inbound number.

Add or move a number

  1. For a new number, search using the displayed area-code/ZIP options and review the exact number and terms before confirming.
  2. Availability can change. If the outcome is uncertain, inspect the request/readback before selecting or buying another number.
  3. For a familiar existing number, use Move number and provide the required authorization through the account-specific flow.
  4. Follow pending, provider-waiting or blocker details until readiness is verified.

Additional number charges require your confirmation in the supported product flow; this guide creates no financial commitment. Do not publish a number as ready merely because it is assigned or a provider step was accepted. Ask support about a stale status/blocker with the safe request reference/time. No activation/port completion date is promised here.

Safe support details

For help, open Help in your signed-in Faximus account and copy support details. Provide only the page, request or fax reference if shown, approximate time/timezone and expected versus observed behavior. Do not share fax contents, medical details, passwords, verification codes, API keys, payment details, document links or raw logs. Support may need independent identity/account verification.

Other help topics

Getting started with Faximus

Find account setup guidance for sending, receiving, Email fax and API access.

Open help topic

Send your first fax

Use the Send fax page to choose a sending number, enter the recipient fax number, upload a PDF, and submit.

Open help topic

How fax delivery works

Understand the normal path from queued to preparing, sending, confirmation, and the final status shown in Sent.

Open help topic

Need account-specific help?

Open Help in your signed-in Faximus account or use the existing support contact. Include the page, request reference if shown, approximate time and what you expected.

Do not share fax contents, medical details, passwords, verification codes, API keys, raw logs or payment details through any support message or intake form.