Before you start
Use an eligible paid account, one clear PDF and a recipient who can use the secure access instructions. This option supplies an online original-quality PDF in addition to the normal fax; it does not change fax-network quality or prove fax delivery.
Select and check the recipient copy
- Open Send fax, choose the authorized sending option, enter the recipient fax number and attach one PDF.
- Expand Advanced, then select High-resolution color copy. Review the recipient and document before sending.
- The instruction cover page provides the recipient's access link/passcode. The recipient does not need a Faximus account; keep those instructions private.
- Open Sent to inspect the fax delivery separately from the recipient-copy active/expired and access evidence.
The passcode is not displayed afterward in the portal. By default, access expires automatically after 72 hours. An active copy/reference is not proof the recipient accessed it or that the fax was delivered. If access fails, provide safe fax/reference/time details; never share the access link, passcode or fax contents through support. Do not resend an uncertain fax merely to repair document access.
Safe support details
For help, open Help in your signed-in Faximus account and copy support details. Provide only the page, request or fax reference if shown, approximate time/timezone and expected versus observed behavior. Do not share fax contents, medical details, passwords, verification codes, API keys, payment details, document links or raw logs. Support may need independent identity/account verification.